Privacy Policy

Last updated: May 17, 2026

Introduction

NotifyGate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our notification gateway service.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name
  • Company information (optional)
  • Password (encrypted)

Event Data

When you use our service, we process:

  • Event notifications sent through our API
  • Event metadata (timestamps, types, priorities)
  • Routing rules and configurations
  • Delivery logs and status information

Technical Information

We automatically collect:

  • IP addresses
  • Browser type and version
  • Device information
  • Usage data and analytics

How We Use Your Information

We use the collected information to:

  • Provide and maintain the NotifyGate service
  • Process and route your notification events
  • Send service-related communications
  • Improve and optimize our service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Retention

We retain event data according to your subscription plan:

  • Hobby Plan: 3 days
  • Starter Plan: 60 days
  • Pro Plan: 180 days

Account information is retained until you request account deletion.

Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest for sensitive data
  • Regular security audits
  • Access controls and authentication
  • Secure credential storage (bcrypt hashing)

Third-Party Services

NotifyGate integrates with third-party notification services. When you configure connectors for Slack, Discord, Email, or other services, we share only the necessary event data to deliver notifications to your configured destinations.

We do not sell your data to third parties.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent

To exercise these rights, please contact us at support@notifygate.io.

Cookies

We use essential cookies to maintain your session and provide basic functionality. We do not use tracking or advertising cookies.

Children's Privacy

NotifyGate is not intended for users under 13 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service.

Contact Us

If you have questions about this Privacy Policy, please contact us: